Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
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Experience our store from anywhere in the world. We invite you to join us for an exclusive, private 1:1 video personal shopping, bringing the luxury of our in-store experience directly to your screen. During your 30-minute personalised session, our in-store specialists will guide you through our latest designer collections, offering curated recommendations tailored to your unique taste and wardrobe needs.
Whether you are looking for a complete outfit for a special event or want a closer look at a specific designer piece, we are here to help you shop our floor live.
How to Reserve Your Session:
- Select Your Time: Click the Gold Button below to open our live booking calendar.
- Choose a Slot: Pick a date and a 30-minute window that suits your schedule.
- Confirm Your Details: Enter your contact information to secure your appointment.
- Secure Your Session a £4.99 booking fee is requested to secure a 1:1 session. This fee will be deducted from any purchases made above £50
- Join the Call: You will receive an instant confirmation email from TIMIFY containing your private video consultation link.
What to Expect During Your Session
To ensure you get the most out of your time with our in-store specialists, here is how your private session will unfold:
- Curated Discovery: We begin with a brief conversation about your style preferences, specific brands you admire, or any upcoming occasions you are dressing for.
- The Live Walkthrough: Using high-definition video, we will take you through the store, showcasing our range and finer details of our latest collections as if you were standing right beside us.
- Personalised Styling: We will pull together complete looks for you to view, offering advice on fit, sizing, and how to style pieces with your existing wardrobe.
- Seamless Selection: If you fall in love with a piece, we can instantly add it to a digital cart for you or set it aside for local collection.
DKC Menswear
Personal Shopper Experience faq's
how it works
how it works
Book a 1:1 virtual shopping appointment
Choose a 30‑minute slot that suits you.
Pay a small £4.99 booking fee
This keeps the service focused for customers who are genuinely shopping.
Receive your personal video link
We’ll send you a unique, private link for your appointment.
No downloads, no accounts — just tap to join.
Join the call
Camera optional. We’ll walk you through the shop, show you pieces live, and help you find the right
fit, style, and size.
Checkout on the call
If you decide to buy, we’ll send you a quick checkout link with your items pre‑added.
Booking fee refunded on purchases over £50
If you buy something over £50, we deduct the £4.99 from your total.
what is a virtual shopping appointment
what is a virtual shopping appointment
What is a virtual shopping appointment?
It’s a 1:1 video call where we show you items live from the shop floor, help with sizing, compare fits,
and answer any questions — just like an in‑store visit, but from home.
Why is there a £4.99 booking fee?
The fee helps us keep appointments available for customers who are genuinely shopping.
If you make a purchase over £50, we deduct the £4.99 from your total — so the appointment ends up
being free.
How do I join the video call?
After booking, we’ll send you a personal video link for your appointment.
Just tap it at your appointment time — no downloads, no accounts, no hassle.
Do I need to turn my camera on?
Nope. Camera is completely optional.
Join however you’re comfortable.
What can I do during the appointment?
• See items live from the shop
• Compare colours, fits, and fabrics
• Ask for styling advice
• Get help with sizing
• Build an outfit
• Ask to see alternatives
• Checkout on the call if you want to buy
How does payment work?
If you decide to buy something, we’ll create a quick checkout link with your items already added.
You can pay securely while still on the call.
Do I get my £4.99 back if I buy something?
Yes — if your order is over £50, we deduct the £4.99 from your total.
What if I don’t buy anything?
No problem.
The £4.99 covers the time and service, just like a personal shopping appointment.
How long is the appointment?
Each session is 30 minutes.
Can I reschedule or cancel?
Yes — just let us know at least 24 hours before your appointment.
Can I book more than one session?
Absolutely.
If you want to see new drops or need help with future purchases, feel free to book again.
Can I join from my phone?
Yes — most customers do.
The video link works on any smartphone, tablet, or computer.
Is the video link private?
Yes.
Every appointment gets a unique, personal link that only you can use.
booking summary
booking summary
Virtual Shopping — 1:1 Video Appointment
• 30‑minute personal shopping session
• £4.99 booking fee (refunded on purchases over £50)
• Unique private video link
• Camera optional
• See items live from the shop
• Checkout on the call
why book a virtual appointment
why book a virtual appointment
Perfect if you want:
• help choosing between sizes
• to see how something looks in real lighting
• to compare fits and colours
• styling advice
• a closer look at fabrics and details
• to shop from home without guessing